Self-care apps
Plans, usage, bills, top-ups and eSIM requests in one app subscribers use daily.
- eSIM
- Top-ups
Telecom software that keeps you connected.
From self-care apps to field operations, we design and build telecom software for operators, ISPs and network contractors: built to handle millions of subscribers, connected to your BSS and OSS, and ready to scale.
24/7Self-care for every subscriber
100%Orders tracked end to end
50%Fewer calls to the call centre
What breaks, and what doesn't
One platform for better connections.
We build telecom software around how operators actually sell, serve and run their networks, so orders, billing and support stay in sync as you grow.
Without Simcoe
- Subscribers call the centre for every small request
- Orders pass between teams by email
- Field teams report on paper and calls
- Network issues found from customer complaints
With Simcoe
- Self-care app for plans, bills, top-ups and SIM requests
- One order flow from sale to activation, tracked live
- Mobile field app with checklists, photos and GPS
- Live dashboards flag faults before customers notice
Software we build for telecom
Ready-to-tailor modules we design, build and connect for your team.
Order management
Sales, provisioning and activation for mobile, fibre and business lines in one flow.
- Provisioning
- Activation
Customer service CRM
Every ticket, call and chat in one place, with SLAs and escalations.
- Tickets
- SLAs
Field service app
Site visits, installs and maintenance with checklists, photos and offline mode.
- Checklists
- Offline
Dealer & retail portal
Activations, stock and commissions for every shop and dealer.
- Activations
- Commissions
Network & revenue dashboards
Live views of network health, usage and revenue for operations and leadership.
- Network KPIs
- Reports
Our work.
Work we have shipped for a Saudi telecom retailer, plus the field and network tools we build for operators.
Inventory command center
Live stock health across every store of a Saudi telecom retailer, replacing Excel-based tracking.
Store inventory & stock requests
SKUs, outlets and stock requests controlled from one system, with a full activity trail.
Tower & field service app
Site visits, checklists and photos captured by field engineers on the go.
Works with the systems you already use
We connect to the platforms your sector depends on and design for the rules you have to follow.
Built for compliance
- CST telecom regulations
- NCA cybersecurity controls
- Saudi PDPL data protection
- Full audit trail on subscriber data
Integrations
BSS / OSS platformsBilling & operations
TM Forum Open APIsTelecom standards
NafathNational identity & SIM registration
mada & Apple PayBill payments
Salesforce & DynamicsCustomer CRM
WhatsApp & SMSSubscriber messaging
Our Services for This Industry
The services we use to design, build and run software for organisations in this sector.
Featured Case Studies
How we have solved real business challenges for clients in this sector.
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View MoreQuestions before
Questions before starting.
Every project starts with a simple talk about your network, your timeline, your regulatory needs and the fastest way to get real value.
Yes. We map your BSS, OSS and billing platforms first, then connect them through secure APIs so plans, usage and orders stay accurate.
Tell us what needs to
work better.
We'll help you plan the right scope, the right steps, and your next move for your telecom platform.
Start Your Project →