Citizen e-services
Online requests, payments and status tracking on web and mobile.
- Online forms
- Status tracking
Software that puts citizens first.
From e-services to internal case management, we design and build government software that fits how agencies, staff and citizens actually interact: secure and accessible.
24/7Citizen requests handled online
100%Case records in one place
90%Fewer inter-department transfers
What breaks, and what doesn't
One platform for public service.
We build government software around how public services actually run, so requests, records and compliance stay in sync as services grow.
Without Simcoe
- Citizen requests handled by hand across departments
- Case records spread across old, disconnected systems
- Accessibility and compliance added on too late
- Staff can't see citizen requests and status in one place
With Simcoe
- Citizen requests routed online, automatically
- One case record, open to every team that needs it
- Accessibility and data protection built in from the start
- Live dashboards for service status and staff workload
Software we build for government
Ready-to-tailor modules we design, build and connect for your team.
Case management
Every request routed, assigned and tracked to a decision.
- Workflows
- SLAs
Document management
Digital archives with search, versioning and e-signatures.
- Archives
- e-Signatures
Employee portal
HR requests, approvals and internal communication in one place.
- Approvals
- HR requests
Performance dashboards
KPIs and service levels for leadership, updated live.
- KPIs
- SLA reports
Contact centre & support
Tickets, chat and call logs linked to each citizen record.
- Tickets
- Live chat
Our work.
Platforms we have built for public programmes: investment forums, national learning and managed meeting days.
Investment forum meeting platform
Investor and company meetings scheduled across a five-day investment event, with conflicts blocked automatically.
National online learning portal
Courses, date-wise attendance, timed assessments and per-student reports in one portal.
Meeting management platform
Delegations, companies and agencies meeting on a managed schedule, with feedback and reports.
Works with the systems you already use
We connect to the platforms your sector depends on and design for the rules you have to follow.
Built for compliance
- DGA digital government standards
- NCA essential cybersecurity controls
- Saudi PDPL data protection
- Data hosted in Saudi Arabia
Integrations
NafathNational sign-in
AbsherCitizen services
SADADGovernment payments
Yesser GSBGov service bus
WathqCommercial data
EtimadProcurement
Our Services for This Industry
The services we use to design, build and run software for organisations in this sector.
Ready-Made Solutions
Platforms already built and proven in this sector, ready to set up for your team.
Featured Case Studies
How we have solved real business challenges for clients in this sector.
From Manual Event Coordination to a Custom Event Management Platform
Event coordination was managed manually, making it difficult to keep tasks organized and communication efficient. The custom platform streamlined workflows and centralized event operations.
View More
Complete Online Course & Assessment Management Platform
A tailor-made educational operating system built to unify curriculum publishing, date-wise automated attendance, time-controlled assessments, and individualized student performance reporting.
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AI-Powered Job Portal for Companies & Candidates
A job portal connecting companies and candidates, with AI job descriptions, AI candidate matching, shortlisting and hiring pipelines, and recommended jobs on every candidate's dashboard.
View MoreQuestions before
Questions before starting.
Every project starts with a simple talk about your problem, your timeline, your risks and the fastest way to get real value.
Yes. We look at your current systems first, then connect them so citizen data stays up to date without any downtime.
Tell us what needs to
work better.
We'll help you plan the right scope, the right steps, and your next move for your government platform.
Start Your Project →